At Bilqees Rugs Collection, we ensure that your order reaches you safely and on time.
1. Order Processing Time
- All standard orders are processed within 3–7 business days.
- Custom-made rugs may require additional production time, which will be communicated at the time of purchase.
- Orders are not shipped on Sundays or public holidays.
2. Shipping Methods & Delivery Time
- We use trusted and reliable courier partners for both domestic and international deliveries.
- Domestic Orders (India): Delivery usually takes 5–10 business days after dispatch.
- International Orders: Delivery time may vary between 10–21 business days, depending on the destination and customs clearance.
3. Shipping Charges
- Shipping charges are calculated at checkout based on product weight, size, and delivery destination.
- Free shipping may be available during special promotions or offers, which will be clearly mentioned on the website.
4. Tracking Your Order
- Once your order is shipped, a tracking ID will be provided via email or SMS to help you monitor the shipment status.
5. Delivery Delays
- Delivery delays may occur due to unforeseen circumstances such as weather conditions, customs clearance, or courier issues.
- We will promptly inform you in case of any significant delay.
6. Address Accuracy
- Customers must ensure that the shipping address provided is accurate and complete.
- Bilqees Rugs Collection is not liable for delays, failed deliveries, or losses caused by incorrect or incomplete addresses.
For any shipping-related queries, please contact us at:
📧 bilqeesrugscollection@gmail.com
📞 +91-9305364039
🌐 https://bilqeesrugscollection.com/
