{"id":3675,"date":"2025-10-30T10:26:04","date_gmt":"2025-10-30T10:26:04","guid":{"rendered":"https:\/\/bilqeesrugscollection.com\/?page_id=3675"},"modified":"2025-10-30T10:56:19","modified_gmt":"2025-10-30T10:56:19","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/bilqeesrugscollection.com\/index.php\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">At <strong>Bilqees Rugs Collection<\/strong>, we value customer satisfaction and take pride in offering high-quality handmade rugs. If for any reason you are not fully satisfied with your purchase, our return process is designed to be simple, transparent, and customer-friendly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Eligibility for Returns<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We do not provide any replacement or exchanges<\/li>\n\n\n\n<li>Items must be <strong>unused<\/strong>, in their <strong>original condition<\/strong>, and with all <strong>original packaging and tags intact<\/strong>.<\/li>\n\n\n\n<li><strong>Custom-made or personalized rugs<\/strong> are <strong>not eligible for return<\/strong>, except in cases of <strong>manufacturing defects<\/strong> or <strong>damage during delivery<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Non-Returnable Items<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The following items <strong>cannot be returned<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rugs that have been <strong>used, washed, stained, or damaged<\/strong> by the customer.<\/li>\n\n\n\n<li>Products purchased on <strong>final sale<\/strong> or <strong>clearance offers<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Return Process<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To initiate a return, please contact our customer service within <strong>10 days<\/strong> of receiving your order at:<br>\ud83d\udce7 <strong><a>bilqeesrugscollection@gmail.com<\/a><\/strong><br>\ud83d\udcde <strong>+91-9305364039<\/strong><\/li>\n\n\n\n<li>Provide your <strong>order number<\/strong>, <strong>reason for return<\/strong>, and <strong>clear photographs<\/strong> if the item is damaged or defective.<\/li>\n\n\n\n<li>Once your request is reviewed and approved, our team will guide you through the <strong>return shipping process<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Return Shipping Costs<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For <strong>defective or damaged items<\/strong>, <strong>Bilqees Rugs Collection<\/strong> will arrange <strong>free return shipping<\/strong>.<\/li>\n\n\n\n<li>For all <strong>other returns<\/strong>, the <strong>customer is responsible<\/strong> for the return shipping cost.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Refund Timeline<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds will be processed within <strong>7\u201310 business days<\/strong> after we receive and inspect the returned product.<\/li>\n\n\n\n<li>Refunds will be credited to the <strong>original payment method<\/strong> only.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">For any questions regarding returns or refunds, feel free to reach out to us:<br>\ud83d\udce7 <strong><a>bilqeesrugscollection@gmail.com<\/a><\/strong><br>\ud83d\udcde <strong>+91-9305364039<\/strong><br>\ud83c\udf10 <strong><a href=\"https:\/\/bilqeesrugscollection.com?utm_source=chatgpt.com\">https:\/\/bilqeesrugscollection.com<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Bilqees Rugs Collection, we value customer satisfaction and take pride in offering high-quality handmade rugs. If for any reason you are not fully satisfied with your purchase, our return process is designed to be simple, transparent, and customer-friendly. 1. Eligibility for Returns 2. Non-Returnable Items The following items cannot be returned: 3. Return Process 4. Return Shipping Costs 5.\u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3675","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bilqeesrugscollection.com\/index.php\/wp-json\/wp\/v2\/pages\/3675","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bilqeesrugscollection.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bilqeesrugscollection.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bilqeesrugscollection.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bilqeesrugscollection.com\/index.php\/wp-json\/wp\/v2\/comments?post=3675"}],"version-history":[{"count":2,"href":"https:\/\/bilqeesrugscollection.com\/index.php\/wp-json\/wp\/v2\/pages\/3675\/revisions"}],"predecessor-version":[{"id":3682,"href":"https:\/\/bilqeesrugscollection.com\/index.php\/wp-json\/wp\/v2\/pages\/3675\/revisions\/3682"}],"wp:attachment":[{"href":"https:\/\/bilqeesrugscollection.com\/index.php\/wp-json\/wp\/v2\/media?parent=3675"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}