{"id":2525,"date":"2025-10-29T07:54:11","date_gmt":"2025-10-29T07:54:11","guid":{"rendered":"https:\/\/naturya.novaworks.net\/?page_id=11"},"modified":"2025-10-29T07:54:13","modified_gmt":"2025-10-29T07:54:13","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/bilqeesrugscollection.com\/index.php\/refund_returns\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<p>At <strong>Bilqees Rugs Collection<\/strong>, we value your satisfaction and strive to deliver only the finest quality handmade rugs. Each product is carefully inspected before dispatch, but if you face any issue, please review our refund policy below.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Eligibility for Refund<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds are applicable <strong>only if the product is defective, damaged during transit, or incorrect<\/strong> compared to your original order.<\/li>\n\n\n\n<li>To be eligible, you must notify us <strong>within 7 days of receiving your order<\/strong>.<\/li>\n\n\n\n<li>Requests made after 7 days from delivery will not be accepted.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Non-Refundable Items<\/strong><\/h2>\n\n\n\n<p>The following items <strong>cannot be refunded or returned<\/strong> unless damaged or defective upon delivery:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Custom-made or personalized rugs<\/li>\n\n\n\n<li>Made-to-order designs or special sizes<\/li>\n\n\n\n<li>Clearance or discounted sale items<\/li>\n<\/ul>\n\n\n\n<p>Please verify all details before confirming your order.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Refund Process<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>To request a refund, please contact our support team at<br>\ud83d\udce7 <strong><a>bilqeesrugscollection@gmail.com<\/a><\/strong><br>\ud83d\udcde <strong>+91-9305364039<\/strong><br>Include your <strong>order number<\/strong> and <strong>clear photographs<\/strong> of the product showing the issue.<\/li>\n\n\n\n<li>Once your request is reviewed and approved, you will receive <strong>return shipping instructions<\/strong>.<\/li>\n\n\n\n<li>After we receive and inspect the returned item, your refund will be processed to your <strong>original payment method within 7\u201310 business days<\/strong>.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Return Shipping Costs<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the return is due to an <strong>error on our part<\/strong> (wrong or defective product), we will bear the <strong>return shipping cost<\/strong>.<\/li>\n\n\n\n<li>For other approved returns, <strong>the customer must cover shipping charges<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Condition of Returned Products<\/strong><\/h2>\n\n\n\n<p>To qualify for a refund, returned products must be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Unused, unwashed, and undamaged<\/strong><\/li>\n\n\n\n<li>Returned in their <strong>original packaging<\/strong> with all tags intact<\/li>\n\n\n\n<li>Accompanied by the <strong>purchase invoice or proof of order<\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Contact Us<\/strong><\/h2>\n\n\n\n<p>For any refund or return-related queries, please contact:<\/p>\n\n\n\n<p><strong>Bilqees Rugs Collection<\/strong><br>\ud83d\udce7 <strong><a>bilqeesrugscollection@gmail.com<\/a><\/strong><br>\ud83d\udcde <strong>+91-9305364039<\/strong><br>\ud83c\udf10 <a href=\"https:\/\/bilqeesrugscollection.com?utm_source=chatgpt.com\">https:\/\/bilqeesrugscollection.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Bilqees Rugs Collection, we value your satisfaction and strive to deliver only the finest quality handmade rugs. Each product is carefully inspected before dispatch, but if you face any issue, please review our refund policy below. Eligibility for Refund Non-Refundable Items The following items cannot be refunded or returned unless damaged or defective upon delivery: Please verify all details\u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2525","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bilqeesrugscollection.com\/index.php\/wp-json\/wp\/v2\/pages\/2525","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bilqeesrugscollection.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bilqeesrugscollection.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bilqeesrugscollection.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bilqeesrugscollection.com\/index.php\/wp-json\/wp\/v2\/comments?post=2525"}],"version-history":[{"count":1,"href":"https:\/\/bilqeesrugscollection.com\/index.php\/wp-json\/wp\/v2\/pages\/2525\/revisions"}],"predecessor-version":[{"id":3657,"href":"https:\/\/bilqeesrugscollection.com\/index.php\/wp-json\/wp\/v2\/pages\/2525\/revisions\/3657"}],"wp:attachment":[{"href":"https:\/\/bilqeesrugscollection.com\/index.php\/wp-json\/wp\/v2\/media?parent=2525"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}